Last Updated: March 12, 2025
1. Introduction
Square is a security companion app designed to help users in Nigeria report incidents and trigger SOS alerts to their emergency contacts. We are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy applies to all users of the Square app and complies with the Nigeria Data Protection Regulation (NDPR).
2. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you sign up for Square, we may collect your name, email address, phone number, and emergency contact details to facilitate SOS alerts and incident reporting.
- Incident Reports: Text or images you submit when reporting an incident are temporarily processed to allow sharing with your chosen contacts or authorities.
- Device Information: We collect device-specific information (e.g., device ID, operating system, app version) to ensure compatibility and improve performance.
- Usage Data: We collect anonymized usage data (e.g., app interactions, feature usage) to enhance user experience and app functionality.
3. Information We Do Not Collect
- SOS Location and Live Data: Square does not store any location data or live data related to SOS alerts. When you trigger an SOS, your location is shared directly with your emergency contacts in real-time and is not retained by Square.
- Sensitive Tracking Data: We do not track your movements, location history, or real-time activity outside of an active SOS request.
4. How We Use Your Information
We use your information to:
- Facilitate incident reporting and SOS alerts by sharing reports or alerts with your designated contacts or authorities.
- Communicate with you, including sending app updates, responding to support requests, or notifying you of policy changes.
- Improve Square’s functionality through anonymized usage analytics.
- Comply with legal obligations under Nigerian laws, including the NDPR.
5. Data Storage and Location
- Nigeria-Based Storage: All data collected by Square is stored on secure servers located within Nigeria, ensuring compliance with local data protection laws.
- No SOS Data Retention: As stated, we do not store SOS location or live data after the alert is sent.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Consent: Incident reports or SOS alerts are shared with your emergency contacts or authorities only when you initiate the action.
- Legal Requirements: We may disclose information if required by law or to protect the rights, safety, or property of Square, its users, or the public.
- Service Providers: We may share anonymized data with trusted third-party service providers (e.g., cloud storage providers in Nigeria) to support app functionality, but only under strict confidentiality agreements.
7. Data Security
We implement robust security measures to protect your data, including:
- Encryption of sensitive information (e.g., incident reports, personal details) during transmission and storage.
- Regular security audits and updates to safeguard against unauthorized access.
- Limited access to user data, restricted to authorized personnel only.
8. Your Rights
Under the NDPR, you have the following rights regarding your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Objection: Object to certain data processing activities.
To exercise these rights, contact us at support@squareapp.com.
9. Children’s Privacy
Square is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it immediately.
10. Third-Party Links
Square may include links to third-party services (e.g., App Store, Google Play). We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before engaging with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: